Lifetime Warranty

Lifetime Warranty

LIFETIME WARRANTY on steel structures and welds

3-year Warranty

Three-Year Warranty

THREE-YEAR WARRANTY on electric-actuators, foot controls, control units, bearings, wheels, gas springs, shafts, cables, and all other components not mentioned elsewhere in this warranty.

Shipping

Shipping

Shipping-damage must be reported to the transportation company upon delivery AND to MedSurface within two (2) days of delivery
by E-mail at warranty@medsurface.com

Or telephone: 714-632-1012.

Proper Use

Defects caused by improper use are excluded from the warranty. Proper use means operation of the product under the conditions described in the user manual or other product documentation.

Limited Warranty

The limited warranty does not cover:

Products not manufactured by MedSurface;

Products that have been altered without the express written consent of MedSurface;

Products purchased other than directly from an authorized MedSurface dealer.

Obligations

MedSurface obligations are limited to the repair or, at its discretion, replacement of the product or the defective part.

Reporting A Warranty

Our staff will help to diagnose defects and malfunctions and are often capable of resolving issues over the phone.